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Have you travel with us before?  Yes   No 

Would you travel with us again?  Yes   No 

Would you recommend us to others?  Yes   No 

Who did you book through?

How did you hear about us?

What did you like most about your tour?

What optional activities did you engage in?

Your comment / suggested improvement:

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Vehicle Cleanliness  No idea   Very poor   Poor   Average   Good   Excellent 

Quality of vehicle  No idea   Very poor   Poor   Average   Good   Excellent 

Overnight stay facilities  No idea   Very poor   Poor   Average   Good   Excellent 

Tour met with your expectation  No idea   Very poor   Poor   Average   Good   Excellent 

Safety and security  No idea   Very poor   Poor   Average   Good   Excellent 

Locations visited  No idea   Very poor   Poor   Average   Good   Excellent 

Optional Extras  No idea   Very poor   Poor   Average   Good   Excellent 

Attention to details  No idea   Very poor   Poor   Average   Good   Excellent 

Reference materials and guides  No idea   Very poor   Poor   Average   Good   Excellent 

Overall itinerary  No idea   Very poor   Poor   Average   Good   Excellent 

Overall tour - value for money  No idea   Very poor   Poor   Average   Good   Excellent 

Booking Process  No idea   Very poor   Poor   Average   Good   Excellent 

Travel voucher and information  No idea   Very poor   Poor   Average   Good   Excellent 

Service on welcome / pick up  No idea   Very poor   Poor   Average   Good   Excellent 

Guide appearance  No idea   Very poor   Poor   Average   Good   Excellent 

Driver quality and safety  No idea   Very poor   Poor   Average   Good   Excellent 

Knowledge of guide  No idea   Very poor   Poor   Average   Good   Excellent 

Commentary / Information handouts  No idea   Very poor   Poor   Average   Good   Excellent 

Friendliness and service from guide  No idea   Very poor   Poor   Average   Good   Excellent 

Range of food options  No idea   Very poor   Poor   Average   Good   Excellent